Audi App update....no current status of car

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Lighting
Posts: 18
Joined: Thu Oct 07, 2021 10:00 am

Post by Lighting »

Has anybody lost the current status of there car in the myAudi app.
(locked/unlocked, lights/windows/doors)

Since the recent update of the myAudi App ( 4.19 ) this page is now missing.

Spliity
Posts: 5
Joined: Mon Sep 16, 2024 5:58 am

Post by Spliity »

Mines the same, the icon with door open etc is missing, but if you swipe right on the charge status you can se everything there. Using iPhone.
Lighting
Posts: 18
Joined: Thu Oct 07, 2021 10:00 am

Post by Lighting »

Using android phone it was always a chase of swiping from the charge status to see the car icon .
But now the "car icon " has gone and more worrying the replacement message " No warnings and Information" is not giving a true status of the actual vehicle.
Leaving doos unlocked and windows open is not updating in the app.
Lighting
Posts: 18
Joined: Thu Oct 07, 2021 10:00 am

Post by Lighting »

The solution to the problem above is as follows

Park safely at a location with good mobile network.
Turn on ignition and close the doors.
Open a window completely, release the switch and then press it again for 5 seconds (window open switch).
Close the same window completely, release the switch and press it up again for 5 seconds (window close switch).
Repeat this for all windows of the vehicle. The order of the individual windows is not relevant, as long as both steps are completed before progressing to the next window.
To finish, please turn off the ignition so that the vehicle can transmit the new status to our systems
Gyala
Posts: 4
Joined: Thu Dec 26, 2024 8:49 pm

Post by Gyala »

I figured they were working on it, but it's been a while. Hope they fix it soon.
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