Search found 30 matches

by ScottyQ4
Tue May 24, 2022 1:50 pm
Forum: Faults & Technical
Topic: Home charging with a Podpoint Solo
Replies: 52
Views: 7374

Re: Home charging with a Podpoint Solo

Exactly the same issue I have had since November 21. The latest resolution was to delete the app off your phone and download it again. Frustrating I know.
by ScottyQ4
Fri May 20, 2022 3:02 pm
Forum: Faults & Technical
Topic: Audi App Issues
Replies: 184
Views: 32147

Re: Audi App Issues

I rang them on the 0800 number as I knew this would be the only way of getting a quick response. I think the tel nr transfers you to a Greek run service centre. I’ll have to use A Better Route Planner as an alternative route planner or just follow my nose. Noted that we now have a select nr of Tesla...
by ScottyQ4
Fri May 20, 2022 11:57 am
Forum: Faults & Technical
Topic: Audi App Issues
Replies: 184
Views: 32147

Re: Audi App Issues

I do wish Digital services would give prior notice of the myAudi app is about to be switched off. As of writing this post I have been informed that the server will be down on Friday 20th May and most likely on 21st. The app is not responding to the latest state of charge, changes to passwords and ge...
by ScottyQ4
Thu Apr 28, 2022 5:14 pm
Forum: Faults & Technical
Topic: Home charging with a Podpoint Solo
Replies: 52
Views: 7374

Re: Home charging with a Podpoint Solo

Well. It happened again-charging at 3.5kw from a 7kw home Podpoint. Be aware that Podpoint have updated their app. I deleted and reinstalled-seems to have fixed the problem. Will continue to monitor (again)
by ScottyQ4
Fri Apr 08, 2022 4:41 pm
Forum: Faults & Technical
Topic: Home charging with a Podpoint Solo
Replies: 52
Views: 7374

Re: Home charging with a Podpoint Solo

Hello peoples. Just catching up with posts re this thread. For Podpoint to suggest that no one else is having problems with ‘half’ charging is utter rubbish. My case is well documented with them. Re: Pod Point Maintenance Booking - [ ref:_00D24eP8D._5005q2s2dG:ref ]. for my site the problem was only...
by ScottyQ4
Sat Mar 12, 2022 4:23 pm
Forum: Faults & Technical
Topic: Home charging with a Podpoint Solo
Replies: 52
Views: 7374

Re: Home charging with a Podpoint Solo

Charge management system checked by Audi. All ok here. Podpoint have changed the printed circuit board and we now appear to be delivering 6.5-7kw for a scheduled charge. Fixed(for the moment.)
by ScottyQ4
Sat Feb 26, 2022 7:47 pm
Forum: Faults & Technical
Topic: Home charging with a Podpoint Solo
Replies: 52
Views: 7374

Re: Home charging with a Podpoint Solo

Thanks for your question. Working fine up to the first week in February then reverted back to 3.5kw for a scheduled charge. It works fine for an unscheduled charge delivering 7kw. Podpoint have been summoned (again) possibly to replace the unit and/or the printed circuit board. Let’s see what happen...
by ScottyQ4
Thu Feb 10, 2022 4:47 pm
Forum: Faults & Technical
Topic: What feature of the Q4 do you find most annoying
Replies: 9
Views: 1338

Re: What feature of the Q4 do you find most annoying

The MMI banners presented to you on start up. Tried to get rid of them but can’t because I’m a ‘guest’.????? Roll on the time when there maybe a software update.
by ScottyQ4
Sat Feb 05, 2022 12:22 pm
Forum: Faults & Technical
Topic: Home charging with a Podpoint Solo
Replies: 52
Views: 7374

Re: Home charging with a Podpoint Solo

I think this issue is now solved. Since switching the clamp over to the correct lead in addition to a recent remote reset by podpoint the charging rate is back up to 6.5-7kw. This now appears to happen on both direct and scheduled charges. So those of you having similar problems checkout that the po...
by ScottyQ4
Thu Jan 27, 2022 8:40 pm
Forum: Faults & Technical
Topic: Home charging with a Podpoint Solo
Replies: 52
Views: 7374

Re: Home charging with a Podpoint Solo

Ok all. Podpoint visited my home site this week. We’re getting there. Charge rate is now up to 5.5kw on a scheduled charge - still 1-1.5kw lower than previously experienced. What may have improved the rate was the Podpoint guy spotted that the energy demand clamp had been placed over the neutral blu...