Search found 6 matches

by kieransampson
Thu Oct 06, 2022 11:35 am
Forum: Main Audi Q4 chat
Topic: Tesla supercharger
Replies: 7
Views: 5080

Re: Tesla supercharger

That’s interesting and useful to know. How much did it cost to use the Tesla supercharger on the Q4?

We’re near to the Trafford Centre as well. Like you said, it might be handy for a quick boost before a holiday if we forgot.
by kieransampson
Wed Aug 31, 2022 1:45 pm
Forum: Faults & Technical
Topic: Home Charging for a newbie
Replies: 8
Views: 3822

Re: Home Charging for a newbie

All resolved. Had an engineer out this morning and the motherboard within the charging unit needed replacing. I ran some tests with the engineer there and it's all working as expected. Have to say, I've been very impressed with the quality of the service from PodPoint. Raised the issue via Twitter o...
by kieransampson
Tue Aug 30, 2022 11:10 am
Forum: Faults & Technical
Topic: Home Charging for a newbie
Replies: 8
Views: 3822

Re: Home Charging for a newbie

Some good news. Whilst the problem hasn’t been resolved, PP have run remote diagnostics and updated some software. They’re now sending out an engineer tomorrow, which is a very good turnaround.

Personally I’m still thinking it’s user error on my part.
by kieransampson
Sun Aug 28, 2022 7:50 am
Forum: Faults & Technical
Topic: Home Charging for a newbie
Replies: 8
Views: 3822

Re: Home Charging for a newbie

Hi. Many thanks for your replies, they’re very much appreciated. I’ve been onto PodPoint via twitter, direct messaging. Good call about phoning with a headset - I’ll try that after the bank holiday if I don’t get anywhere. So far, PodPoint have conducted a remote reset and have asked me to switch th...
by kieransampson
Sat Aug 27, 2022 6:12 am
Forum: Faults & Technical
Topic: Home Charging for a newbie
Replies: 8
Views: 3822

Re: Home Charging for a newbie

Some good news. I’ve used the 3 pin adapter and it’s started to charge. I guess that means that if there is a fault then it’s with the pod point and not with the car. At least it narrows down the line of investigation and does mean that we can drive places. I’m hoping to nip to Tesco later and to tr...
by kieransampson
Fri Aug 26, 2022 6:25 pm
Forum: Faults & Technical
Topic: Home Charging for a newbie
Replies: 8
Views: 3822

Home Charging for a newbie

Hi All, Firstly, apologies for what's a complete newbie question. We had our Pod Point Solo 3 installed back in March/April and our new Q4 arrived in August. We've been happily driving around, but haven't ventured to a charging station or used our own charger. Secondly, I'm so pleased I've stumbled ...