Home charging with a Podpoint Solo

Faults and Technical chat for the Audi Q4
ScottyQ4
Posts: 41
Joined: Sun Sep 12, 2021 6:26 pm

Post by ScottyQ4 » Wed Aug 03, 2022 6:36 pm

I feel your experience. I was on first name terms with the Podpoint technicians just making their lives hell. Touch wood - all has been ok to date since suffering my experience of only charging at 3.5kw. Deleting the app worked for me in addition to a new printed circuit board. I must admit, I to looked at dumping the Podpoint for something you would hope was reliable. This could be a whole new subject area?? For me I would keep persevering with Podpoint - my issue now is when the vehicles software is to be updated and the lack of current vehicle functionality. This is a different thread me thinks.

DansQ4
Posts: 9
Joined: Fri Jul 29, 2022 1:35 pm

Post by DansQ4 » Wed Aug 10, 2022 8:30 am

DansQ4 wrote:
Tue Aug 02, 2022 8:12 am
Just wanted to reply to this as I was having a similar issue to the above with the car only pulling 3.5kwh from the PodPoint Solo.

For context this was on a scheduled charge, charging to 100% (for long journey). I had scheduled charged previously to 80% and it drew 7kwh. Tested again last night at a scheduled charge from 00:30-04:30 to 80% and it drew 7kwh so I would guess that when its set to 100% for some reason its only drawing half the amount. Strange.
Back again......scheduled charge last night, same as above (although weirdly the car had set itself to charge to 60% and not 80%) and it only drew 3.5kwh all night. Good times. Probably not worth it given the discussions surrounding this subject here but might contact the dealer and ask them whats going on.

Murchison 2003
Posts: 12
Joined: Fri Dec 10, 2021 10:55 pm

Post by Murchison 2003 » Thu Aug 11, 2022 6:41 pm

If your looking for something different I can recommend the Hypervolt. After a small initial minor issue, working superb even when charging with solar only. Customer service is second to none.

DansQ4
Posts: 9
Joined: Fri Jul 29, 2022 1:35 pm

Post by DansQ4 » Mon Aug 15, 2022 6:13 pm

So I've finally managed to log into the car with myAudi details and it's literally lost all my previous settings.

Anyway...I've tonight plugged the car in to schedule over night and now the PodPoint is flashing green (schedule active) but there's no light on the Audi charger showing? Is this right?

I know before when I was doing it I would get a red light from the Audi and an error with some fault however it would charge...!

I'm just wondering if I leave it will it charge or is the fact there's no light showing mean something is wrong?

Any help appreciated!

DansQ4
Posts: 9
Joined: Fri Jul 29, 2022 1:35 pm

Post by DansQ4 » Tue Aug 16, 2022 8:00 am

DansQ4 wrote:
Mon Aug 15, 2022 6:13 pm
So I've finally managed to log into the car with myAudi details and it's literally lost all my previous settings.

Anyway...I've tonight plugged the car in to schedule over night and now the PodPoint is flashing green (schedule active) but there's no light on the Audi charger showing? Is this right?

I know before when I was doing it I would get a red light from the Audi and an error with some fault however it would charge...!

I'm just wondering if I leave it will it charge or is the fact there's no light showing mean something is wrong?

Any help appreciated!
Nope this didn't work, in fact, it didn't charge at all which is even more frustrating. I have sent a Support request to PodPoint so will report back.

DansQ4
Posts: 9
Joined: Fri Jul 29, 2022 1:35 pm

Post by DansQ4 » Wed Aug 17, 2022 7:26 am

DansQ4 wrote:
Tue Aug 16, 2022 8:00 am
DansQ4 wrote:
Mon Aug 15, 2022 6:13 pm
So I've finally managed to log into the car with myAudi details and it's literally lost all my previous settings.

Anyway...I've tonight plugged the car in to schedule over night and now the PodPoint is flashing green (schedule active) but there's no light on the Audi charger showing? Is this right?

I know before when I was doing it I would get a red light from the Audi and an error with some fault however it would charge...!

I'm just wondering if I leave it will it charge or is the fact there's no light showing mean something is wrong?

Any help appreciated!
Nope this didn't work, in fact, it didn't charge at all which is even more frustrating. I have sent a Support request to PodPoint so will report back.
Even more of a weird one now........actual scheduled charge worked on the car last night, PodPoint scheduling turned off, only switched on in the car and it's worked...!

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