The MyAudi app, and the technical functionality of the car is way beyond acceptable. I’ve called and emailed Audi Digital and Audi Customer Service numerous times about the app, the lack of functions like remote locking, and an In car charging timer, but they reply saying they are aware of this and doing their best to resolve these. I’m convinced we won’t see any fix this side of Christmas!
As to the charging, best to give Pod Point a ring as they seem to be having software issues as well, and usually you can get some sense out of them, unlike Audi.
Faults and Technical chat for the Audi Q4