Software release

Faults and Technical chat for the Audi Q4
Maverickviper
Posts: 2
Joined: Fri Jul 01, 2022 9:33 am

Post by Maverickviper » Fri Jul 01, 2022 9:44 am

Hello all,

Does anyone have any intel on when the talked about Q4 software will be released for the MMI?. The MMI is particularly poor compared to other Audi's of a similar age.

Also if Audi will release the software they were talking about for the car to give better range and performance. They announced something on this, but never gave any timescales.

Richard

Geh2021
Posts: 149
Joined: Thu Oct 21, 2021 6:42 pm

Post by Geh2021 » Fri Jul 01, 2022 5:49 pm

Hi,

Audi have said the update isn’t compatible with earlier models, but is on later models delivered over the last few months. So when and if we will see the update rolled out for cars like my that was delivered in November, goodness only knows!
Audi Q4 e-tron s-line 35, Narvarra Blue, Comfort & Sound pack.

EDF referral scheme where we both get £50 added to your account if you sign up using this link.

https://referme.to/grahamh-586

Tony
Posts: 243
Joined: Wed Nov 03, 2021 9:27 am

Post by Tony » Fri Jul 01, 2022 8:58 pm

Isn't the whole point of software that you can update it??

Edam77
Posts: 100
Joined: Tue Aug 31, 2021 10:49 am

Post by Edam77 » Sat Jul 02, 2022 7:24 pm

Geh2021 wrote:
Fri Jul 01, 2022 5:49 pm
Hi,

Audi have said the update isn’t compatible with earlier models, but is on later models delivered over the last few months. So when and if we will see the update rolled out for cars like my that was delivered in November, goodness only knows!
Seriously!? I get the 135kwh possibly isn't but it's the software they promised was coming back in November and all other VW group brands have had it...

Geh2021
Posts: 149
Joined: Thu Oct 21, 2021 6:42 pm

Post by Geh2021 » Sat Jul 02, 2022 7:44 pm

That’s what Audi have said, and I’ve sent emails expressing my annoyance, but so far all I get back is the standard email asking for my VIN, photos, and a brief outline of the issues. And still no news on the issue of my car being incompatible.
Audi Q4 e-tron s-line 35, Narvarra Blue, Comfort & Sound pack.

EDF referral scheme where we both get £50 added to your account if you sign up using this link.

https://referme.to/grahamh-586

matta
Posts: 40
Joined: Tue Aug 24, 2021 7:18 am

Post by matta » Sat Jul 02, 2022 9:44 pm

Very frustrating, brought a 50k plus car and still treated as a guest within it.

Citizen
Posts: 47
Joined: Fri Feb 11, 2022 5:31 pm

Post by Citizen » Sun Jul 03, 2022 10:54 am

Guys, suggest you get in touch with What Car on below link.

https://www.whatcar.com/tag/advice

Maverickviper
Posts: 2
Joined: Fri Jul 01, 2022 9:33 am

Post by Maverickviper » Sun Jul 03, 2022 9:49 pm

It's all very shabby. The software is incomplete, and is botched by Audi by not coming clean to those early adopters. My wife has an A1 Vorsprung and the software is infinitely superior to my much more expensive Q4.

I took the car into the dealership on Friday to see if they could enable the traffic light and hazard warning. Both say they have expired licenses. But, in another section of the MMI they are in date to 2025. Guess what the dealership hadn't got a clue and had no clue when any software fixes are coming; if it all.

Just poor execution and terrible customer service from Audi.

Tony
Posts: 243
Joined: Wed Nov 03, 2021 9:27 am

Post by Tony » Mon Jul 04, 2022 3:39 pm

I'm booking a drive with Polestar this week to try the 2 out, I think that runs on Google so will be interesting to see how well connected it is.

https://www.polestar.com/uk/test-drive/ ... -polestar/

garysevern
Posts: 42
Joined: Tue Jul 06, 2021 8:45 am

Post by garysevern » Mon Jul 04, 2022 6:57 pm

I got a satisfaction survey email from Audi today and made it clear the number of software issues that need fixing.

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