Audi Q4 Forum

Has anyone managed to obtain the voucher code in order to set up the credit of £150 if so could they share the contact number used please ?

Contact the E-Tron Charging Service via What’s App on 01137 334 331 - just tell them you are a new E-Tron owner and they will e mail you the code.

Thanks for the number.

On the etron charge card does anyone have a list of the operators signed up to the Audi card at all?

Adahol69 wrote: ↑

Sun Aug 15, 2021 9:40 pm

On the etron charge card does anyone have a list of the operators signed up to the Audi card at all?

I'm assuming your question ties into this news story I saw posted here: viewtopic.php?f=9&t=178
Sounds like most are now on board which is good.

All the Etron charging points can be found on the Audi app

Just registered my e-tron charging service card. At the end of the process it says to download the e-tron charging service app from the App Store. The app store doesn't list any e-tron charging service app or Audi charging service app or any other likely name that I can think of. Knowing Audi's digital expertise - should I be surprised??

You need to look at the ‘Find charging terminal’ on the MyAudi app as this brings up the locations of charging point.

Just a thought, have claimed the £150 as that’s not added automatically?

Make sure you apply the credit, it's under vouchers on the My Audi site. We had assumed it was applied when we signed up but no, only the year's free etron network subscription is applied by default so make sure you actually validate the voucher code (if in doubt call them on the number on the back of your etron card, they were super helpful).

Secondly make sure you enable the "etron" filter on the etron map as otherwise it will just show you all EV chargers, some of which won't be free or work with the network.