Lack of Information from Audi
Posted: Sun Mar 27, 2022 4:47 pm
Ordered my Q4 last June. Having been given a build date (updated) of week 48 I have been given the runaround since. Being told it was awaiting shipping in Germany mid feb it would appear to be in the Uk a week ago. After chasing Nottingham Audi I still don’t have any idea of when my car will be available for collection.
As we are buying this through by the company I want to get it invoiced in March but being told he can’t invoice without chassis number.
Does this sound right? Surely they would have a list of vehicles arriving with chassis numbers. The rep at Audi Keeps fobbing me off and had told me he would give me 10 days notice once it was confirmed as in Uk. I’ve had no info without constantly chasing.
Having seen on here that some have ordered their Q4 after me and have their vehicle already.
For info we ordered a Merc Van which was at the docks in Germany at the same time and that is ready for collection and we had constant updates. Why is Audi taking so much longer. Are they just being inefficient?
It’s the lack of info that’s frustrating. Can anyone suggest what might be happening here please?
As we are buying this through by the company I want to get it invoiced in March but being told he can’t invoice without chassis number.
Does this sound right? Surely they would have a list of vehicles arriving with chassis numbers. The rep at Audi Keeps fobbing me off and had told me he would give me 10 days notice once it was confirmed as in Uk. I’ve had no info without constantly chasing.
Having seen on here that some have ordered their Q4 after me and have their vehicle already.
For info we ordered a Merc Van which was at the docks in Germany at the same time and that is ready for collection and we had constant updates. Why is Audi taking so much longer. Are they just being inefficient?
It’s the lack of info that’s frustrating. Can anyone suggest what might be happening here please?