"Could not send the desired target change"
Hi,
I’ve sent so many emails and had calls with Audi Digital and Audi Customer Service that I’ve lost count. And after nearly six months of owning the car, the app must rate as the worst app I’ve ever used, and that’s the polite version.
For the record, under instructions from Audi, I’ve deleted the app, re-installed it, logged on to a different Country, back to the U.K. version, logged in, changed passwords several times, and even left the car with the dealer for a day to carry out a re-set and update. And the outcome is the app still can’t agree with what the car says I have for the charge level and range. And the last email from Audi CS says no date available when this will be fixed.
Rant over.
I’ve sent so many emails and had calls with Audi Digital and Audi Customer Service that I’ve lost count. And after nearly six months of owning the car, the app must rate as the worst app I’ve ever used, and that’s the polite version.
For the record, under instructions from Audi, I’ve deleted the app, re-installed it, logged on to a different Country, back to the U.K. version, logged in, changed passwords several times, and even left the car with the dealer for a day to carry out a re-set and update. And the outcome is the app still can’t agree with what the car says I have for the charge level and range. And the last email from Audi CS says no date available when this will be fixed.
Rant over.
Audi Q4 e-tron s-line 35, Narvarra Blue, Comfort & Sound pack.
EDF referral scheme where we both get £50 added to your account if you sign up using this link.
https://referme.to/grahamh-586
EDF referral scheme where we both get £50 added to your account if you sign up using this link.
https://referme.to/grahamh-586
This is quite shocking really, I've lost all hope in them being able to ever update the software on this car now. As much as I love the car I have a bad feeling I might struggle to lease another one in three years time the way they treat software updates.