I'm writing a complaint re software, what are our issues again? (with AUDI REPLY!)

All Audi Q4 related discussions
Tony
Posts: 245
Joined: Wed Nov 03, 2021 9:27 am

Post by Tony » Wed Jul 20, 2022 5:59 pm

This is what I was saying to the representative from Audi who rang me, no one knows anything and even if a software update is being worked on we may not get it in the end. For me that's the final straw. We're three months shy of having our car for a year now and nothing (software side) has been updated.

DRH
Posts: 15
Joined: Thu Dec 02, 2021 12:14 pm

Post by DRH » Fri Jul 29, 2022 2:02 pm

Why is it that VW will shortly be delivering version v3 software (as an OTA update after v2.4 has been installed by the dealer) for IDx vehicles. Q4 is the same underlying platform as VW IDx. It is very frustrating to see Audi apparently incapable of delivering long promised software updates. Are they totally different software development teams?

Why can't Audi be more communicative as VW seem to be about their software updates?

On order: Audi Q4 Sportback Vorsprung 50 e-Tron : Typhoon Grey + Heat Pump + Storage Pack

Tony
Posts: 245
Joined: Wed Nov 03, 2021 9:27 am

Post by Tony » Fri Jul 29, 2022 3:26 pm

I think Audi use Cariad or something (development team) who have been noted as being massively behind schedule.

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