Home charging with a Podpoint Solo

Faults and Technical chat for the Audi Q4
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ScottyQ4
Posts: 141
Joined: Sun Sep 12, 2021 6:26 pm

Post by ScottyQ4 »

As an update. I rang PodPoint this morning re intermittent charging issue due to the interface problems a PodPoint Solo handles the interface with the Q4. They reported that new Podpoint firmware is being made available from Monday 6 March to fix the issue. So hopefully this should fix the reduced charge rate issue (3.5kw v 7kw) I’m having to endure. A new PCB (this will be third one) maybe required. I will keep you posted.

Ollyb10
Posts: 6
Joined: Mon May 23, 2022 6:24 pm

Post by Ollyb10 »

That sounds most positive update yet. Will firmware be deployed automatically to PP unit or do we need to do something?
ScottyQ4
Posts: 141
Joined: Sun Sep 12, 2021 6:26 pm

Post by ScottyQ4 »

Ok. Back up to full rated charge of 7kw. New PCB fitted (now onto the third PCB) that is capable of taking on the updated software at the time of installation. The unit I had originally fitted goes back to August 21 and the PCB fitted then would not be capable of taking the new software - I assume. I have also assumed that the second PCB I had fitted just less than 12 months ago would again be not fit for purpose also. If you’ve got the charging rate issue I’ve had then give Podpoint a bell.
Rando
Posts: 30
Joined: Mon Jan 24, 2022 8:07 pm

Post by Rando »

Mine put 5.6kw into the car and that was it last night, never happened before not sure if it's weather related or a glitch.
Q4 e-tron 40 Edition 1 Mythos Black C+S/Function Pack/21" 5 Spoke
Ollyb10
Posts: 6
Joined: Mon May 23, 2022 6:24 pm

Post by Ollyb10 »

Hi - has anyone else had progress or view re this firmware update. My charger is still only charging at 3.5kwh on a scheduled charge via app.
ScottyQ4
Posts: 141
Joined: Sun Sep 12, 2021 6:26 pm

Post by ScottyQ4 »

I’m assuming that this new software was loaded onto the replacement PCB on March 6th. The version of the firmware loaded onto the podpoint is now A30P-3.1.30-0003 This is the latest software version it tells me. Check your version on the Podpoint app.
swanseasportback
Posts: 9
Joined: Sun Sep 11, 2022 3:12 pm

Post by swanseasportback »

ScottyQ4 wrote:
Sun Mar 26, 2023 8:25 pm
I’m assuming that this new software was loaded onto the replacement PCB on March 6th. The version of the firmware loaded onto the podpoint is now A30P-3.1.30-0003 This is the latest software version it tells me. Check your version on the Podpoint app.
I don’t understand PodPoint’s version numbering. Mine also says i’m on the latest version but mine is A30P-5.0.2-00015
ScottyQ4
Posts: 141
Joined: Sun Sep 12, 2021 6:26 pm

Post by ScottyQ4 »

As I write mine has just been updated again to A30P-5.0.2-00015
Ollyb10
Posts: 6
Joined: Mon May 23, 2022 6:24 pm

Post by Ollyb10 »

Where can you see the version number? In the app can’t seem to find it anywhere?
ScottyQ4
Posts: 141
Joined: Sun Sep 12, 2021 6:26 pm

Post by ScottyQ4 »

In the app (v 3.10.12. (1824))

Account icon (bottom right) / My account page / solo smart charger/ firmware version
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