Software Update

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Geh2021
Posts: 267
Joined: Thu Oct 21, 2021 6:42 pm

Post by Geh2021 »

My car is going to the dealer tomorrow for some trim work, so I’ll ask about an update.
Audi Q4 e-tron s-line 35, Narvarra Blue, Comfort & Sound pack.

EDF referral scheme where we both get £50 added to your account if you sign up using this link.

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Tony
Posts: 458
Joined: Wed Nov 03, 2021 9:27 am
Location: London

Post by Tony »

Ohh

"We do have a product enhancement that came out just yesterday, however it is connected to your battery.

Please let me know if you would still like to come in to test for any other faults and complete the vehicle enhancement"

Will let you know how that goes!
Geh2021
Posts: 267
Joined: Thu Oct 21, 2021 6:42 pm

Post by Geh2021 »

Hi,

My car went in to replace a faulty piece of trim and I asked them to check the software, and as expected, no update for car!

Another email to Audi as this is beyond acceptable.
Audi Q4 e-tron s-line 35, Narvarra Blue, Comfort & Sound pack.

EDF referral scheme where we both get £50 added to your account if you sign up using this link.

https://referme.to/grahamh-586
ScottyQ4
Posts: 141
Joined: Sun Sep 12, 2021 6:26 pm

Post by ScottyQ4 »

Speaking to the Audi Uk executive office today about this very subject. The retailers are pulling their hair out over this as software issues are now common throughout the range including Audi hybrids. Audi UK must be getting their ears bent. Mine is going into Audi Newcastle at the end of the month where I have been told that the two issues associated with the nav system ie storing destinations and storing work/home addresses will be addressed. As for the rake of other software issues including guest user etc that remains to be seen. I’ll keep you posted
Geh2021
Posts: 267
Joined: Thu Oct 21, 2021 6:42 pm

Post by Geh2021 »

Definitely getting their ears bent, but clearly it’s not having any impact as a year on, my car still has out of date software and no date when or if early versions will be updated.
Audi Q4 e-tron s-line 35, Narvarra Blue, Comfort & Sound pack.

EDF referral scheme where we both get £50 added to your account if you sign up using this link.

https://referme.to/grahamh-586
Tony
Posts: 458
Joined: Wed Nov 03, 2021 9:27 am
Location: London

Post by Tony »

Had my car in for a software update today that wasn't a software update (was a battery check). Beyond a joke.
Geh2021
Posts: 267
Joined: Thu Oct 21, 2021 6:42 pm

Post by Geh2021 »

Just had a call from Audi Customer Service who said there will be updates in early 2023, and my dealer will be in contact when it’s available. So a glimmer of hope, but we have all heard this before.
Audi Q4 e-tron s-line 35, Narvarra Blue, Comfort & Sound pack.

EDF referral scheme where we both get £50 added to your account if you sign up using this link.

https://referme.to/grahamh-586
Gazza299
Posts: 33
Joined: Sun Nov 28, 2021 4:45 pm

Post by Gazza299 »

I believe that line first started to appear in Oct 2021
Geh2021
Posts: 267
Joined: Thu Oct 21, 2021 6:42 pm

Post by Geh2021 »

Definitely.
Audi Q4 e-tron s-line 35, Narvarra Blue, Comfort & Sound pack.

EDF referral scheme where we both get £50 added to your account if you sign up using this link.

https://referme.to/grahamh-586
Edam77
Posts: 146
Joined: Tue Aug 31, 2021 10:49 am

Post by Edam77 »

Gazza299 wrote:
Wed Nov 02, 2022 6:37 pm
I believe that line first started to appear in Oct 2021
Just seen a pig fly... I was told end of November 2021, end of 2021, February 2022 and then stop asking us and speak to your dealer, who then had the car for a day and did nothing other than try to sell us a service pack and vaguely clean the car...
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